Category: Uncategorized

Please do not walk in the office without an appointment. To protect everyone, all patients with respiratory or Flu-like  illness (Cough, Fever, Runny nose, Sore Throat, Body-ache, Headache, Diarrhea) must be assessed by telephone or video visit first to decide the appropriate course. To comply with CDC and IDPH recommendation, face mask/ covering is required…

When a patient do not show up for a scheduled appointment, it creates an unused appointment slot that could have been used by other patient. This is specifically true for evening and weekend appointments. Please help us avoid  NO SHOW FEE of $35 by keeping your scheduled appointment. Also, please cancel your appointment 24 hours…

There are times when patient is either unable to come to the office for evaluation or need care outside of usual office hours. In such cases, if appropriate a telephone consultation will be performed. This includes assessment of the health condition over the phone, accessing & reviewing of medical records, creating a plan of care,…

We will notify you of the test results on the patient portal with in 2 to 5 business days after we receive it unless you are scheduled for office follow up visit (in which case you will be notified at the time of visit). Do not assume that test results were normal since you were not…

Please contact your pharmacy to request refill on your routine medications. Your pharmacy will send electronic or fax request to us which decreases rate of prescription error. This is the preferred method. You may also send message on patient portal. For urgent request, please call the office (leave a message if calling after hours).  All refill…